Support Contact

We'd love to hear from you!

We're truly grateful for your interest in what we do. Because, let’s face it, without the phenomenal loyalty of our customers these many years, we'd be nothing but a lifeless workshop full of unused rope, fabric, sticks and metal. Our products are only as good as the faith our customers put in them.

We not only value your insight and opinions, but we pride ourselves on our ability to address your needs and concerns promptly, thoroughly and kindly. So we hope you won't hesitate to contact us with any comments or suggestions you may have about our products or our service.

And by the way, thank you! We can’t say that often enough!

Our customer service hours are Monday through Friday from 8:00am to 4:30pm, Eastern Time. Please feel free to call us with any questions or concerns.